Answers to common questions, each with its source

How long does an order take?

Most orders are crafted and dispatched in 4-7 business days; transit after dispatch typically 3-7 working days across India.

Is shipping free?

Shipping is free when every piece in the order is no larger than 36 x 24 inches, either way round. If any piece is larger, the delivery charge is shown before you pay.

Can I return an order?

Orders are made to order, so there are no change-of-mind returns or size exchanges. Damaged, defective or wrong items are replaced free, or refunded to the original payment method, if reported within 3 days of delivery with order number and photos.

Can I cancel?

Cancellation is possible only before production starts.

How can I pay?

By UPI, cards and netbanking via Razorpay.

Do I get a GST invoice?

A GST tax invoice is issued for every order. GST is 18% on most products and 5% on cork boards.

Is there a discount for several pieces?

Quantity discounts are coupon codes entered in the cart; none applies without the code. SET5 is 5% off with 5-9 pieces and SET10 is 10% off with 10-24 pieces; 25 or more pieces get a custom quote.

What photo size do I need?

Print files are made at 100 pixels per inch, so multiply each side in inches by 100. A photo with fewer pixels can still be ordered and the studio shows a friendly note.

Where is it made and where does it ship?

Made in Noida, India (registered office Delhi); delivered across India.